CLC Estate Management Website Privacy PolicyThis website is owned by CLC Estate Management Ltd. The privacy of its users are important to us and we encourage all users to read the following information. Who we are – CLC Estate Management Ltd (‘we’, ‘us’, ‘our’) collect, use and are responsible for storing personal information about you (‘you’, ‘your’, ‘yours’).What personal information do we collect and use?Personal information is information which we store and process. The following are types of personal information in relation to you:- Your name- Your address- Your email address - Your telephone numbersHow do we collect your information?We may collect your information when you:-Contact us with an enquiry via our website, messaging service or online meeting. Should we collect your information any other way we will notify you of this.How we use your personal information1. General purposesIn general, your personal information needed to address your enquiry.We may also record your enquiry for internal administration purposes.2. Monitoring3. We may monitor communications, and in doing so we may obtain your personal information through this process. We will undertake monitoring in the following circumstances.Telephone calls and emails may be monitored for security and training purposes.Lawful basis for processing of your personal informationWe have described above the purposed for which we may process your personal information. These purposes will at all times be justified by UK data protection law.General lawful basesThe lawful bases upon which we are able to process your information are:-1. Where we have your consent to use your data for specific purposes2. Where it is necessary to enter into a legal contract with you or perform obligations under a legal contract with you3. Where it is necessary to enable us to comply with a legal obligation4. Where it is necessary to ensure our own legitimate interests or the legitimate interests of a third party. Wherever we rely upon this basis, details of the legitimate interests concerned shall be provided to you5. Where we need to protect your own vital interests and6. Where it is needed in the interests of public interest or safety provided that the task or function has a clear basis in lawSharing of your personal informationAs CLC Estate Management Ltd work in Partnership with HML Group, there may be circumstances where your information is shared with them. The HML Group is a property service company providing block and estate management and letting services to residential developments and individual landlords around the UK. The HML Group is part of Vegner Holdings Ltd who are made up of several businesses.- Vegner Group Ltd- HML PM Ltd- Shaw & Co (Surveyors) Ltd- HML LAM Ltd- Alexander Bonhill Ltd- Faraday Property Management LtdHow long will your data will be kept?Your personal information will only be kept for the period of time which is necessary for us to fulfil the above purposes.We envisage that your personal information shall be retained by us as follows:-For a period of 90 days or as soon as your enquiry ends or you engage our services when the holding of your personal data will be for the duration of our Contract.After the period described above, your date will be erased or anonymised.Changes to the privacy policyThis privacy policy was published on the 1st January 2024 and last updated on 1st January 2024. We man change this privacy policy from time to time and will notify you should we do so by email if you have consented to emails.Contacting usThe relevant person to contact regarding your personal information is the director(s) of CLC Estate Management Ltd.Any requests or questions regarding the use of your personal information should be made to the above named person using the following method. By sending an email to info@clcproperty.co.uk or by writing to CLC Estate Management Ltd at 2-3 Abernethy Square, Maritime Quarter, Swansea SA1 1UH